Top 35 Amazon Interview Questions

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“I’d rather interview 50 people and not hire anyone than hire the wrong person.” Amazon CEO Jeff Bezos.

Common 3 Amazon Interview Questions

1. Can you describe your most difficult customer and how you were able to handle their needs?

2. Can you tell me about a time when you were more than halfway through a project and had to pivot quickly due to an unexpected change? How did you handle it?

3. If one of your close work colleagues stole a $1 item, what would you do?

More Amazon Interview Questions

Here are 32 more Amazon interview questions you may encounter:

1. Why Amazon?
2. Which leadership principle of Amazon’s do you connect with most?
3. Do you know who the Amazon CEO is? How do you pronounce his name?
4. Tell me about a time you faced a crisis at work. How did you handle it?
5. Describe [Amazon product or service relevant to the role] as you would to a prospective customer.
6. Can you tell me about a time you had to make a fast customer service decision without any guidance? How did you decide what to do?
7. Tell me about a time that you dealt with a hostile customer.
8. When given an unfamiliar task, how do you ensure you handle it properly?
9. If you are given two conflicting priorities from two separate managers, how do you figure out how to proceed?
10. Give me an example of when you received criticism. How did you respond to the information?
11. What metrics do you use to drive positive change?
12. If a supervisor asked you to do something unsafe that went against policy, what would you do?
13. Tell me about a time when you were handling a project that went outside of your scope of work. How did you handle it?
14. Describe a situation where you had to deal with ambiguity when making a decision.
15. Can you tell me about a time when you had to make a decision when all of the data you needed was unavailable?
16. Tell me about a time when you made a poor customer service decision. What steps did you take to remedy the situation?
17. How do you keep yourself / your team / your colleagues motivated?
18. What steps do you take to form positive and functional relationships with your colleagues?
19. If a team member wasn’t pulling their weight, what would you do?
20. What do you do to ensure that the customer experience is always a priority?
21. How would you handle it if you discovered that your inventory levels were actually too high?
22. Tell me about a time you disagreed with feedback you received. How did you address it?
23. How do you handle a missed deadline / productivity target?
24. What do you like most about Amazon? What do you like least?
25. Describe an instance where you were overwhelmed while on the job. How did you handle it?
26. Tell me about a time when you failed to meet expectations. What did you do to recover?
27. How do you ensure that workplace safety is always a priority for you when you work?
28. What steps do you take to make sure every customer you speak with is wowed?
29. How do you make sure that you fully understand a customer’s needs?
30. Tell me about the last time you had to apologize to someone.
31. Are you able to handle the physical demands of a warehousing job?
32. What qualities do you possess that will help you succeed with Amazon?